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Global Merchant Trust Score

A single score from 0 to 100 that summarises a supplier's real reliability, calculated across eight weighted criteria and refreshed with every signal observed on the platform.

The eight criteria and their weight

  • Information security15%
  • Customer satisfaction15%
  • On-time delivery15%
  • Product quality15%
  • Aftersales service10%
  • Complaint rate10%
  • Absence of fraud10%
  • Product authenticity10%

The live risk index

Alongside GMTS, a live risk index (0 = safest, 100 = highest exposure) is recalculated on every observed delivery corridor, dispute and payment-integrity signal. It is graded as Low, Moderate or High and shown on every supplier and offer.

Fraud & fake-review detection

Language and behaviour models flag co-ordinated fake reviews, phantom stock, price manipulation and repeat-offending suppliers before they influence a ranking.

Example rated profile

🇨🇭 Lonza

Overall score 97/100 · Switzerland

Information security · 15%99
Customer satisfaction · 15%98
On-time delivery · 15%98
Product quality · 15%98
Aftersales service · 10%96
Complaint rate · 10%96
Absence of fraud · 10%99
Product authenticity · 10%99
Live risk index7 · Low
View full profile

Architecture and security

Specialised microservices

Aggregation, normalisation, tax engine, scoring, search and billing each run as isolated services that scale independently.

Multi-region cloud

Multi-region replication, edge caching and asynchronous queues absorb traffic spikes without downtime.

AES-256 / TLS 1.3 encryption

Data at rest is encrypted with AES-256, transport uses TLS 1.3, and secrets are isolated with automatic key rotation.

Fraud detection

Models detect fake reviews, phantom stock and repeat-offending suppliers before they reach the reference base.

Economic neutrality

No commission is ever taken from suppliers: revenue comes only from subscriptions, so rankings cannot be bought.

Compliance & traceability

Full access logging, data minimisation and the right to erasure are built into every service.

The verified transaction lifecycle

Search, quotation, negotiation, identity verification, documents, customs, tracking, disputes and ratings all run in LBM. Payment happens on the seller's own audited checkout, LBM never holds or moves your funds.

  1. 01

    Search & compare

    One query returns every supplier for the item, with landed cost, lead time, warranty and live risk index side by side.

  2. 02

    Check identity & negotiate

    Before you talk money, open the verification file: registered company name, registration number, domain ownership, audited checkout and last audit date. Quotations and negotiation stay logged in LBM.

  3. 03

    Order & pay the supplier direct

    You are handed over to the supplier's own secure checkout and pay them directly. LBM never holds or touches your money, we record the handover, the verified identity behind the domain and the payment methods audited on that checkout.

  4. 04

    Ship & verify

    Inspection reports, documents, customs status and shipment tracking are consolidated in one order file.

  5. 05

    Confirm & rate

    You confirm delivery and rate the outcome. Every confirmed or failed order feeds straight back into that supplier's reliability indicator, GMTS and risk index.

Sourcing channels we aggregate

LBM & CO connects to every type of sourcing channel worldwide and normalises them into one comparable catalogue, and no seller is published before its legal identity, domain ownership and checkout have been verified.

Retail listings

Global marketplaces

Worldwide

Wholesale

B2B trading platforms

Asia · Worldwide

Factory catalogues

Manufacturer direct feeds

Worldwide

Retail listings

Regional retail networks

Europe · Americas

Distribution

Industrial distributors

Worldwide

Direct commerce

Independent online stores

Worldwide

Export

Verified export agencies

Africa · Middle East

Company data

Certified trade registries

Worldwide

Verification specialist reviewing company compliance records on dual screens
Verification review: identity, domain ownership and trading presence.

Inside verification

Specialists check what an algorithm alone cannot confirm

Automated discovery proposes; trained reviewers confirm. Only companies that survive both steps stay published.

  1. 1Identity and registry matchCompany name, registration details and address are cross-checked against public records.
  2. 2Domain and checkout auditThe official domain is confirmed and its checkout inspected for basic buyer safety.
  3. 3Continuous re-checkingPublished records are revisited so stale or closed businesses drop out of results.